Your apartment comes fully serviced, with all bed linen and towels provided. For Guests staying for a period of 7 days or more, there will be a weekly maid service. This involves a full linen and towel change; apartment clean, vacuum and floors. For your arrival you will be supplied with initial essentials such as toilet paper, toiletries, bin bag and dishwasher tablets. Thereafter, these items are readily available from convenience stores and supermarkets located closeby.

Your Welcome Pack contains tea, coffee, milk and sugar so you can sit down and relax with a cuppa when you arrive. You will find a host of services close to your apartment, mini markets, restaurants etc. Please consult your QR code in your apartment for further details on these services and other amenities.

Please select Inventory on the menu bar above to see a full list of what’s included in your apartment. The detail of this will change depending on the number of bedrooms in the apartment.

Click here to view inventory list.

Our check-out time is strictly 10am. Should you require a later check out, please contact our office or Duty Manager who will try to accommodate your needs. Late check out requests are subject to an additional charge and it is not always possible.

All keys, key cards, fobs, car park entry zappers etc, should be returned on departure to the designated location advised by the Duty Manager on check-in.  Each property has specific locations to be advised on this.

Yes, cots and high chairs are available. These should be booked at the time of making your reservation with us.

Prior to your arrival at the apartment, you will have been issued with a Welcome Letter and directions. This will detail the exact address of the building, and we require an arrival time to have a representative at the apartment to meet and greet you. You will be required to complete a check-in form at the time of check-in. The representative will be pleased to hand you your keys and help with any queries you may have about the local area. It is extremely important that you provide us with as accurate an arrival time as possible. This will allow us to cater for your needs better.